Software updates or upgrades are necessary- these days. 

Old devices and software can wear out over time or updates have stopped when the related company goes out of business or stops supporting the product. Investing in new technology by upgrading your applications can make your computers more efficient and reliable, which can increase your productivity over time and cut maintenance costs.

But how to decide whether you really need an upgrade or not?

Here are some valuable questions to address when considering the idea of upgrading or keeping your current system. 

  1. Is annual support less than the system replacement costs for both hardware and software?
  2. If the current system support person were hit by a bus tomorrow, would you still be in business?
  3. Can you easily find people with the skills to maintain either your hardware or software applications?
  4. Do you need to customize integrations to connect to new applications and trading partners?
  5. Are you able to expeditiously handle increased volumes of data from new applications and trading partners?
  6. Are you able to identify data processing errors and resolve them quickly?
  7. Is the original vendor still in business and actively supporting your version of the system?

A yes to any of these questions may indicate that you do not quite need to upgrade but you will be shortly.

No’s indicate that an upgrade should be done.

Here are some benefits of upgrading:

  • Security:
    Relying on legacy applications and dated infrastructure increases your likelihood of a security incident.
    The older technology becomes, it becomes more difficult to manage patching, updates, and general IT maintenance. 
  • Cost:
    It is more cost-effective to use newer technology.
    Initiatives and upgrades may seem like a large investment, but you receive your ROI much faster and lowers your overall costs to maintain.
    Using outdated technologies with even outdated coding languages can get spendy real fast when having to hire a pricey specialist consultant to fix your issues.
  • Inefficiency and Unpredictability:
    Most systems were at one time very efficient when they were constructed and implemented.
    With the rapid advance of technology, old systems put a damper on productivity and contribute to inefficient process flows.
    Inefficient may be that it cannot handle many data types or retains latency from old customizations. 
  • Lack of insight and information:

The new software has the latest and greatest when it comes to reporting metrics, deep data insight, and supporting critical business decisions by providing data quickly.

An example of this is that many old systems do not have error identification or resolution built into the program. If you do have an old system read more about why it may be time to retire your legacy systemWith newer platforms, you can access real-time data and transaction views and receive notifications the moment an issue comes up to quickly resolve it before it disrupts the business.

I would like to conclude by saying that technology becomes obsolete eventually, and you may need to upgrade simply because of the age of your devices. Once you have come to figure out that your software has reached its peak and you would like to find something new, it can be a long and lengthy process towards the implementation of new software. However, you will reap the benefits in the future!

ConsulITex knows a thing or two about software upgrades. As you consider your options and learn more, we’re ready and willing to talk about your process, your challenges, and how we can help you in whatever way is best for you. If this information spoke to you, take a second to reach out to ConsulITex.

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